Frequently Asked Questions
Cots and High Chairs are available on request and are provided free of charge.
We offer complimentary tea & coffee in all apartments. Under you kitchen sink you will find detergent for your dishwasher, as well as washing up liquid and tea towels. In your bathroom you will find a range of Complimentary Luxury toiletries that include soap and shampoo.
We do not offer on-site parking at our London properties.
Check in time is guaranteed from 4.00pm, however, we can sometimes arrange an early check-in, subject to availability, nominal fee applies. If the apartment is not ready when you arrive we are more than happy to store your luggage (fees apply), so you are free to enjoy the city. Please note that Inverness does not have a reception, therefore we are unable to store your luggage without prior arrangement.
Apartments should be vacated by 10.00am, on the day of departure; this is in order for our Housekeeping Team to fully service the apartment for the next arrival. Subject to availability, we can extend this time until 1pm however this is does incur a nominal fee. We are more than happy to look after your luggage if you are not leaving the city until later on during the day (Fees may apply)
Harry Potter World
Oxford
Windsor Castle
London Eye
The British Museum
The Photographers Gallery – There collection constantly changes
Southbank – A wide range of restaurants, street theatre
The National Gallery – Old masters as well as Gainsborough
The Portrait Gallery
The Shard – Views of central London and the Thames
Borough Market
Kensington Palace – See where Queen Victoria lived
Buckingham Palace
The Tower of London
London Bridge
National History Museum
The Science Museum
Hampton Court
Soho
Carnaby Street
Harry Potter shop
Kings Cross Station
Shakespear’s Globe
Tate Modern
Tescos 1 Block to the right as you come out.
Marks and Spencer’s By Green Park station on the same side as the Harry’s and Pret.
El Pastor: Soho
Wahacca: Mexican
The Guinea Grill: Mayfair
Tamarind: Mayfair
Ergon Deli: Mayfair
Sabor: Mayfair Spanish
Amaya Grill: Indian
Noura Mayfair: Lebanese
Hakkasan Mayfair: Chinese
Umu: Japanese
Nopi: Mediterraneanr
Cecconi’s: Venetian Italian
Heddon Street Kitchen
Notto Pasta: An Italian pasta bar serving a wide range of pasta dishes and incredible cocktails
Flat Iron: Affordable steak restaurant
Burger and Lobster
The Wallace Collection: The Wallace Collection is a museum in London occupying Hertford House in Manchester Square, the former townhouse of the Seymour family, Marquesses of Hertford. It is named after Sir Richard Wallace, who built the extensive collection, along with the Marquesses of Hertford, in the 18th and 19th centuries. The collection features fine and decorative arts from the 15th to the 19th centuries with important holdings of French 18th-century paintings, furniture, arms and armour, porcelain and Old Master paintings arranged into 25 galleries. It is open to the public and entry is free.
The Sherlock Holmes Museum: The Sherlock Holmes Museum is a privately run museum in London, England, dedicated to the famous fictional detective Sherlock Holmes. It is the world’s first museum dedicated to the literary character Sherlock Holmes. It opened in 1990 and is situated on Baker Street, bearing the number 221B by permission of the City of Westminster,[1] although it lies between numbers 237 and 241, near the north end of Baker Street in central London close to Regent’s Park.
The British Museum: The British Museum is a public museum dedicated to human history, art and culture located in the Bloomsbury area of London. Its permanent collection of eight million works is the largest in the world. It documents the story of human culture from its beginnings to the present.
Shakespeare Globe: Shakespeare’s Globe is a reconstruction of the Globe Theatre, an Elizabethan playhouse for which William Shakespeare wrote his plays, in the London Borough of Southwark, on the south bank of the River Thames. The original theatre was built in 1599, destroyed by a fire in 1613, rebuilt in 1614, and then demolished in 1644. The modern Globe Theatre is an academic approximation based on available evidence of the 1599 and 1614 buildings. It is considered quite realistic, though modern safety requirements mean that it accommodates only 1,400 spectators compared to the original theatre’s 3,000.
Lift 109 at Battersea Power Station: London’s brand new glass elevator and must-visit viewing experience, Lift 109, will take you up the inside of one of Battersea Power Station’s iconic chimneys and from 109 metres above ground you’ll enjoy epic 360 degree views of the city skyline.
Sky Gardens: Perched at the top of a skyscraper, Sky Garden is a three-story glass dome that offers incredible views of the city. Escape from the hustle and bustle of the city at its landscaped gardens, observation decks and open-air terrace. Have a luxurious seafood meal at Fenchurch, or simply kick back and relax with a cocktail at the Sky Pod Bar. The Sky Garden is free to enter; all you have to do is to reserve a time slot on their website. You can also visit on a London Skyline tour, a full-day customised tour, or even hire a chauffeur for a sightseeing trip.
The Shard: The Shard,also referred to as the Shard London Bridge and formerly London Bridge Tower, is a 72-storey skyscraper, designed by the Italian architect Renzo Piano, in Southwark, London, that forms part of The Shard Quarter development. Standing 309.6 metres (1,016 feet) high, The Shard is the tallest building in the United Kingdom, and the seventh-tallest building in Europe. It is also the second-tallest free-standing structure in the United Kingdom, after the concrete tower of the Emley Moor transmitting station. It replaced Southwark Towers, a 24-storey office block built on the site in 1975.
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